My QR code stopped working. Why?
A QR code that used to work and now leads nowhere almost always means the destination URL was moved, renamed, or taken down. With a static code you must reprint; with an editable code you just repoint it to a working page.
The code itself doesn't decay; the page it points to does. A campaign URL gets retired, a site is restructured, a link is renamed, and suddenly every printed code lands on a 404. If the code is static, the dead URL is locked into the image and there's no fix but a reprint.
An editable code is built to prevent exactly this. With a dynamic TangoQR code, you repoint it to a live page and every printed copy works again, even codes on packaging or signage you printed months ago. And because the redirect never switches off, a code keeps resolving even if you pause a paid plan.
Step by step
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Confirm the destination is down
Open the link the code points to and check whether the page still loads.
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Repoint it (editable codes)
From your dashboard, edit the destination to a working URL and save, with no reprint.
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Reprint (static codes)
If the code is static, generate a new editable code so this never happens again.
See also
Never reprint a code again
A TangoQR code is an editable redirect: change where it points anytime, no reprint. Free to start.
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